Shipping policy
Shipping Policy – DiecastAlloy
At DiecastAlloy, we are committed to providing a seamless and reliable shipping experience for our customers worldwide. Please review our shipping policy below to understand how we process and deliver your orders.
Shipping Information
- Free Worldwide Shipping – We offer free shipping on all orders, no minimum purchase required.
- Order Processing Time – Orders are processed within 1-3 business days after payment confirmation.
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Shipping Time – Estimated delivery time varies by location:
- United States, Canada, Europe, Australia: 5-10 business days
- Asia & Other Regions: 7-15 business days
- Tracking Information – A tracking number will be provided via email once your order has shipped.
Order Processing & Fulfillment
- Once an order is placed, you will receive an order confirmation email.
- Our fulfillment team carefully inspects, packages, and ships each item.
- Please allow 1-3 business days for order processing before the shipment is dispatched.
International Shipping
We ship worldwide. However, some countries may experience longer transit times due to customs clearance. The customer is responsible for any import duties or taxes imposed by their country.
Parcel Insurance & Lost Packages
- Every order is fully insured against loss or damage during transit.
- If your package is lost or arrives damaged, contact us at support@diecastalloy.com, and we will assist with a replacement or refund.
Order Changes & Cancellations
- Orders can be modified or canceled within 24 hours of placement.
- After this period, the order is already being processed and cannot be changed.
Need Help?
For any shipping-related inquiries, please reach out to us at support@diecastalloy.com. Our support team is happy to assist you.